OMNICHANNEL CUSTOMER SERVICE

Expand your reach

Prospects and existing customers prefer to communicate with you in a variety of different ways – via phone, text message, Instagram, Facebook, web chat, etc. ACTION AGENT allows you to manage communications across all these channels and from one smart inbox.

With ACTION AGENT customers on average see

$13k

additional revenue booked

18x

ROI

82%

calls handled fully

BUSINESS MESSENGER

Unify all conversations in an inbox as smart as you are.

Use the “Contact Us” CTA across your social platforms to manage conversations in one place. You can use your Virtual Front Desk Assistant to support Facebook messages with almost no effort from you and your team. Add your ACTION AGENT text-only number to your Instagram account, making it easier for potential customers who discover you on Instagram to engage with you.

SOCIAL MEDIA CTAS

Manage all your social media conversations in one place

WEB CHAT

New Web Chat: A Game-Changer for User Experience

We’re excited to introduce our new Web Chat which makes it quick and easy for visitors to interact with your business in real-time and resolve their requests. Point, click, scroll and search to find locations, appointment slots and FAQs fast and easy.

MISSED CALLS

Turn missed calls into opportunities

ACTION AGENT turns missed communication via phone into opportunities. Instant responses that allow clients to initiate and drive the conversation by asking “How can I help you?”.

BUSINESS TEXTING

Text-based responses for everyday questions

89% of consumers want to be able to text businesses. Use TrueLark to contact your clients or have them contact you to ask questions, book services, or receive recommendations.

CONVERSATION NUDGE

Follow up with clients, even if they get distracted

ACTION AGENT follows up with clients, even if they get distracted by sending a follow-up message if the client goes quiet, preventing your clients from getting “stuck”. The timed follow-ups gently encourage clients to finish the booking process or to provide missing payment information. Increasing conversions and revenue.

CLIENT SENTIMENT ALERTS

Understand the sentiment of each conversation

Understand the sentiment of each conversation to allow your staff to focus on the most pressing conversations first. Displaying “happy” or “unhappy” with each client interaction.

Contact us

Amplify your productivity and discover the power of Action Agent AI.

Phone

+1 305 686-8108

Adress

11975 W Sample Rd, Coral Springs FL 33065

Email

info@actionagent.ai